After careful consideration the decision has been made to resume services at our Cromwell Road branch site. During this COVID-19 pandemic we have regularly reviewed our processes and capacity to fit with the national guidelines. We will be opening on reduced hours and will only be opening for pre-booked appointments, for anything else for example: prescription requests, fit notes and queries you must call the surgery and not attend the practice.
These changes will come into effect from week commencing Monday 6th July 2020.
Our clinic times will be:
Monday AM – 8:30am-13:00pm Tuesday PM – 13:00pm-16:30pm Friday PM – 14:00pm-15:30pm
The building will be fitted with an intercom system in the coming weeks, if you are coming for an appointment please press the bell for Dr Mathews Surgery and a staff member will give you access. Once you have entered the building please take a seat in the reception area and wait to be called. You do not need to tell the receptionist you have arrived. We ask that if you have an appointment only the patient attends unless the patient is a child in which case one adult can accompany the child or if the patient needs additional support ie carer – the carer may also attend.
We kindly ask that you follow social distancing guidelines and were possible wear a face covering or mask for appointments.
We thank you for co-operation during this time and if you have any queries please contact reception.