The safest and easiest way to request repeat prescriptions is by using the online service via SystmOnline.
Please ask a receptionist if you would like to register for this service. Repeat prescriptions
You can obtain a repeat prescription by the following:
Please note - we do take repeat prescription requests over the telephone.
Please ensure that the items you require are requested clearly by ticking the appropriate box on the repeat request form, or if you do not have a repeat request form, please ensure that your name, address and the items you require are clearly indicated.
In order to process the large number of requests each day please note that 48 hours' notice is required for repeat prescription requests. The schedule for ordering and collection is:
Due to the high volume of requests received by the practice each day, you should note that you will be asked to call back if you request your prescription earlier than the times indicated above.
Patients should be aware that most pharmacies can now arrange for patients' prescriptions to be collected from the practice on their behalf. To arrange this please contact your own pharmacist directly.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.